Google has launched a brand new software referred to as “Ask For Me” that makes use of AI that will help you make cellphone calls to native companies.
“Ask For Me” is designed to streamline the method of calling a number of companies to check quotes and schedule appointments.
This characteristic is being rolled out first for auto restore outlets and nail salons, and following this preliminary experiment, it might increase to different companies.
“Ask For Me” is accessible to individuals in the US who opt-in by way of Google’s Seach Labs.
How “Ask For Me” Works
When you’re situated within the US, you possibly can opt-in by way of the touchdown web page.
Right here’s what it appears like:
Screenshot from: labs.google.com/search/experiment/26, January 2025.Clicking the toggle button will activate the “Strive it out” button.
Screenshot from: labs.google.com/search/experiment/26, January 2025.Clicking “Strive it out” will ship you to an inventory of instance queries to strive.
Screenshot from: labs.google.com/search/experiment/26, January 2025.You may as well manually enter queries like “oil change close to me” or “nail salons close by,” and search for the “Ask For Me” possibility.
Then, you’ll see a “Get Began” button, which prompts you to supply extra particulars about your required service.
Google’s AI will name native companies in your behalf and summarize the outcomes. This protects time by combining service quotes and scheduling choices in a single place.
Pilot Program
The pilot program focuses on auto companies and nail salons. You’ll be able to seek for an oil change or a nail appointment, enter your preferences, and let Google deal with the calls.
This characteristic makes use of the identical expertise as Google Duplex, which helps with restaurant reservations and updating enterprise listings on Search and Maps.
Choose-Out Possibility
The “Ask For Me” characteristic remains to be within the testing part, so it might not be accessible to everybody.
Companies can select to not obtain automated calls if they like. Taking part companies will probably be knowledgeable about automated calls.
AI Knowledge and Privateness Concerns
Like different AI instruments, Google displays and tracks how you utilize it. This consists of your suggestions, queries, and different engagement knowledge.
Google says it makes use of human reviewers to examine the standard of its AI-generated outcomes.
All automated calls and knowledge assortment are defined to the one who receives the decision.
What’s Subsequent?
After opting in by way of Search Labs, seek for “oil change close to me” to check it out. You may get positioned on a waitlist on account of restricted capability, however as soon as accredited, you possibly can expertise how AI handles calls.