Just a few weeks again I shared certainly one of our newest buyer tales on Trident Technical Faculty. For those who missed that weblog, I’d advocate checking it out, however In case you are restricted on time and simply need the newest story, then let’s speak about Puntonet. That is one other nice story that highlights how clients like Puntonet are succeeding with assist from CX.
Puntonet, a telecommunications and IT providers firm headquartered in Quito, Ecuador, collaborated with Cisco Companies to optimize its community so subscribers had entry to quick, dependable, and safe web providers. Let’s hear straight from Roberto Falconi Cardona, Chief Know-how Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is initially from a extra rural space however moved away from household and buddies for work. To reach a technical subject then, he had no alternative however to relocate to the place expertise supported the job he wished to do.
Now, nevertheless, Puntonet, with assist from Cisco Companies, helps develop entry to high-performing networking to each companies and residential clients all through Ecuador. They’re connecting the extra rural areas in order that sooner or later, somebody like Roberto received’t have to maneuver away to have entry to connectivity and subsequently, work.
On the identical time, Puntonet has strengthened the safety of its community throughout the board, so working remotely, or conducting monetary transactions is way more safe.
Cisco helped make sure the expertise improve went easily by offering danger mitigation and design overview providers. On prime of that collaboration, Cisco Companies was additionally capable of assist with an amazing variety of handbook duties ensuing from an extreme variety of community downside logs. This freed up Puntonet to deal with technique.
I can go on, however I encourage you to learn the complete Puntonet story, “Puntonet modernizes community to speed up progress” on our Buyer Tales Index?. It’s an important story and a improbable instance of how expertise, and Cisco Companies, mix to alter the course of enterprise and have an effect on how people work together with the world, even outdoors a significant metropolis. It’s additionally an important take a look at how somebody like Roberto is guiding expertise to offer extra alternatives for the subsequent era.
Once more, we’re often highlighting the successes of our clients. For all the latest updates, please go to our? Buyer Tales Index?– a catalog of tales highlighting how Cisco providers clients are reworking and innovating to drive affect of their organizations and internationally. Don’t fear, I’ll maintain bringing you chose ones to my weblog as effectively.
Extra importantly, if you wish to share your personal buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on X for extra CX updates.
Don’t have a narrative to inform simply but? Our group might help you construct it, alongside together with your community. Simply tell us and we might help rejoice your success.
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