A Googler printed an replace to let companies know that the continued outage is sort of over and that the majority companies which have misplaced overview counts ought to have seen them return to pre-outage ranges. Companies that proceed to expertise a overview outage ought to see their drawback resolved inside a matter of days.
Google Enterprise Profile Outage
“13-Feb-2025 Replace
Most affected profiles now show correct scores and opinions. Nevertheless, whereas we’ve got made vital progress, some profiles should still expertise a brief decrease depend. These profiles ought to recuperate to pre-issue ranges over the subsequent few days. No opinions have been unpublished as a consequence of this problem. In case your overview depend doesn’t return to the extent it was earlier than this problem within the subsequent few days, please contact assist.”
What Went Fallacious?
An outage occurred that resulted in native enterprise profiles opinions utterly eliminated or exhibiting lower than regular. This prompted appreciable misery as a result of companies depend on their good reputations for companies and it makes it more durable for shoppers to guage whether or not to go to a retailer, restaurant or service.