Actifai has introduced its new buyer partnership with Valley Fiber. Amidst its development and continued dedication to influencing rural connectivity all through Manitoba, Valley Fiber has licensed Actifai’s AI-powered Digital and Have interaction options, marking a step ahead in its customer-centric strategy to innovation.
Trevor Buhnai, the vp of gross sales and advertising and marketing at Valley Fiber, mentioned, “Bringing Actifai’s AI expertise into our gross sales and advertising and marketing operations was a funding in elevating our service requirements. Actifai is streamlining our clients’ shopping for expertise and enhancing their total satisfaction with gross sales and assist interactions, along with the subscriber acquisition enhancements we proceed to look at.”
Actifai Digital, Valley Fiber’s newest ecommerce enhancement, makes use of AI to ship a web based buy-flow and personalised, self-service searching for broadband clients. This answer permits Valley Fiber to effectively cater to various buyer wants whereas simplifying its on-line signup course of.
Venu Amar, Actifai’s COO, mentioned, “Valley Fiber’s adoption of Actifai Digital underscores their dedication to innovation and customer-centricity. We’re excited to assist them in delivering an distinctive digital expertise to their clients.”
Valley Fiber’s partnership with Actifai overlaps with its bold MB Fiber Construct Undertaking, a $328M funding to rework rural connectivity in Manitoba. In solely three years, the corporate has seen its crew develop to over 350 crew members because it expands its TV, cellphone and broadband companies to tens of hundreds of residences and companies. With Actifai’s AI options on the forefront of its digital transformation, Valley Fiber is well-positioned to additional affect broadband companies in Manitoba and ship worth to its rising buyer base.
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